US Airways has issued an apology on Twitter for an inappropriate tweet that was sent to a customer this afternoon.
"Steve Jobs was the most media-savvy CEO I’ve ever met. I had the ‘pressure’ of working with him in the Toy Story days of Pixar. Because he believed in the power of publicity, Steve attended every PR meeting — all of which were memorable."
— Excerpt from GolinHarris CEO Fred Cook’s new book “IMPROVISE: Unconventional Career Advice from an Unlikely CEO” (via entrepreneur.com)
"Today, serious public relations professionals…must then work to reshape the old corporate-speak of messaging into a far more authentic, interesting, and humble narrative that someone might care about."
— Ogilvy Public Relations global CEO Christopher Graves responds to a Financial Times article, “Free publicity with no PRs”
"I want to end Mad Men, as a writer, the way I think the story was told. That’s what I’m interested in. It is weird that, in the future, if anybody’s watching this show, they will know the whole story."
— Mad Men creator Matthew Weiner reflects on the show’s legacy (via theweekmagazine)